NEWS
Knowit Experience and Contentsquare announce strategic partnership to elevate digital experiences
Knowit Experience announces a strategic partnership with Contentsquare, a global leader in digital experience analytics. This collaboration merges Knowit Experience’s deep expertise in digital strategy and customer experience with Contentsquare’s powerful, AI-powered analytics platform, enabling businesses to gain richer insights into user behavior and enhance their digital offerings.
– We are taking customer insights to the next level, moving beyond traditional engagement and traffic analysis to understand the ‘what,’ ‘how,’ and ‘why’ of customer behavior and preferences online. This partnership allows us to provide our clients with more impactful recommendations and deliver truly exceptional digital experiences, said Baste A. Christiansen, CX Director at Knowit Experience.
With many of Knowit Experience’s clients already leveraging Hotjar by Contentsquare and an increasing demand for data-driven strategies and continuous intelligence into the perceived customer experience, this partnership presents a unique opportunity to enhance their market offering. By integrating Contentsquare’s analytics capabilities, Knowit Experience strengthens its ability to support businesses in optimizing digital interactions and driving customer engagement.
– We’re excited to join forces with Knowit Experience to bring Contentsquare’s technology to more businesses across the Nordics. Their expertise will be instrumental in unlocking growth and delivering transformative value to our growing, shared customer base, said Jean-Christophe Pitié, Chief Partnerships Officer, Contentsquare.
As a certified Contentsquare partner, Knowit Experience will provide its clients with access to the platform’s full suite of features and capabilities. The two companies will collaborate on joint marketing initiatives and thought leadership content, helping businesses understand the value of digital experience analytics and best practices. Additionally, Knowit Experience’s regional expertise will support Contentsquare’s expansion across the Nordic region, further strengthening its market presence.
Through this partnership, Knowit Experience and Contentsquare reaffirm their commitment to helping organizations create seamless, data-driven digital experiences that drive growth and customer satisfaction.
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Urban Nyblom
Business Director
Knowit Experience Stockholm